Terms of Service

Welcome to PackCalc. By accessing or using our website and services, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By accessing or using PackCalc ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

PackCalc provides engineering calculation tools for packaging, logistics, and supply chain professionals. Our tools include box strength calculators, pallet optimization planners, case builders, and related packaging engineering utilities.

3. User Accounts

Some features of PackCalc require you to create an account. When you create an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Reverse engineer or attempt to extract source code
• Use automated systems to access the Service without permission
• Resell or redistribute the Service without authorization

5. Intellectual Property

The Service, including its design, features, and content, is owned by PackCalc and protected by intellectual property laws. You may not copy, modify, or distribute our materials without permission.

Your project data and calculations remain your property. By using the Service, you grant us a limited license to store and process your data solely to provide the Service to you.

6. Calculation Accuracy and Disclaimer

Packaging decisions involve many variables that may not be captured by our tools. You are responsible for:

• Verifying calculations against your specific requirements
• Consulting appropriate standards and testing protocols
• Conducting physical testing where appropriate
• Ensuring compliance with applicable regulations

7. Limitation of Liability

To the maximum extent permitted by law, PackCalc shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. This includes, but is not limited to:

• Losses arising from reliance on calculation results
• Product failures or damages
• Business interruption or lost profits
• Data loss or corruption

Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100 USD, whichever is greater.

8. Indemnification

You agree to indemnify and hold harmless PackCalc, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may modify, suspend, or discontinue features at any time. We will provide reasonable notice for significant changes.

10. Subscription and Payments

If you subscribe to a paid plan:

• Fees are billed in advance on a monthly or annual basis
• Subscriptions automatically renew unless cancelled
• Refunds are provided according to our refund policy
• We may change pricing with 30 days notice

11. Termination

You may close your account at any time. We may suspend or terminate your access if you violate these Terms. Upon termination, your right to use the Service ceases immediately, though certain provisions of these Terms will survive.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting a notice on our website or sending you an email. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.

14. Contact

If you have questions about these Terms, please contact us at:

legal@packcalc.com

Or use our contact form.