Privacy Policy
Last updated: February 2026
At PackCalc, we take your privacy seriously. This policy describes how we collect, use, and protect your information when you use our website and tools.
Our Privacy Commitment
PackCalc is designed with privacy in mind. Most of our calculations run entirely in your browser—your data never leaves your device for these operations. We don't sell your data, and we don't use your project information to train AI models.
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
- Project Data: If you save projects to your account, we store the packaging specifications, calculations, and configurations you create.
- Communications: When you contact us, we collect the information you provide in your message.
Information Collected Automatically
- Usage Analytics: We use privacy-respecting analytics to understand how our tools are used. This helps us improve the product.
- Technical Information: We may collect browser type, device information, and IP address for security and troubleshooting purposes.
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Save and sync your projects across devices (if you have an account)
- Respond to your inquiries and support requests
- Improve our tools and develop new features
- Send important updates about our service (you can opt out of marketing emails)
Data Storage and Security
Your account data and saved projects are stored securely using industry-standard encryption. We use Supabase for authentication and data storage, which employs robust security measures including encryption at rest and in transit.
Client-Side Processing
Many PackCalc calculations run entirely in your browser. For these operations:
- Your input data is processed locally on your device
- Results are generated without sending data to our servers
- You can use these tools without an account
Third-Party Services
We use the following third-party services:
- Supabase: Authentication and database services
- Vercel: Website hosting and analytics
- PostHog: Product analytics (with consent)
Each of these services has their own privacy policy governing how they handle data.
Cookies and Tracking
We use essential cookies for authentication and session management. We also use analytics tools that may set cookies, but only with your consent. You can manage your cookie preferences at any time.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your project data
- Opt out of marketing communications
Data Retention
We retain your account data and projects for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we're required to retain it for legal purposes.
Children's Privacy
PackCalc is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Or use our contact form.